IT Infrastructure Planning and Design arises when a company is either growing, streamlining internal processes or simply migrating from an obsolete technology. Once the need for a change is recognized, the next step is to define goals to design a realistic and feasible IT infrastructure. Infrastructure Planning and Design will bring changes in the internal processes, policies, and people in order to deliver optimized results.

Reyogmar believes that every organization is unique with its unique set of IT Infra problems and issues. Therefore, we carefully analyze before proposing any solution which will ensures the requirements of your business and infrastructure stakeholders are fulfilled. Reyogmar provides robust and comprehensive cloud-based IT management solutions for IT service management, asset management, availability management, issue management and end-user computing management. Our offerings are delivered using reliable, secure and highly scalable cloud computing devices & platforms.

Our IT Infrastructure Solutions help you

• Seamlessly integrate with future technology requirements
• Reduce Costs
• Increase Manageability
• Increase Efficiency

Infrastructure Deployment

A systematic approach towards IT infrastructure deployment is imperative for smooth functioning of a business. Technology must act as a support system backing every effort of all business processes. Reyogmar's infrastructure development solutions focus on building a scalable technology environment using industry best practices so that your business enjoys improved performance and cost savings in the long term. We completely manage deployment of server and client systems, and network devices so that you can focus on your core business area. With increased visibility into operations and security issues, you can also have better control over your business.

Infrastructure Maintenance

Organizations lose millions of dollars every year owing to system failures and downtimes. In order to keep your IT systems up and running, taking the help of experts for infrastructure maintenance is a safe bet. With an option of long term as well as short term maintenance contracts, you can leave the responsibility of all your IT maintenance issues on Reyogmar. Our backup team will make sure that critical issues are handled in time so that it doesn't affect your business adversely. You get peace of mind with no hassle of IT issues to attend to.

 

End user support services focus on reducing your end user operations management costs while ensuring availability and security of the systems. We also contribute to organizational requirements on security or regulatory compliance. Our service delivery team works closely with Customer’s teams to ensure the business requirements are met efficiently and effectively.

Reyogmar end user support services comprise of:

• Anti-virus protection
• Critical OS and software updates
• Periodic PC backup
• Asset Management
• Directory management
• Software distribution capabilities
• 24x7 desktop monitoring
• Automatic notification of potential problems
• Antivirus scans
• Automatic service pack and patch update
• Performance reporting
• Hardware and software asset inventory management

Our services for desktop management include:

• Imaging and packaging
• Software configuration
• Troubleshooting
• Security management with virus protection and patch updates

Remote Infrastructure Services

Customers Core business and Key Success factor is driven by Organization’s Goal and Strong support from IT. Reyogmar Portfolio of Remote Infrastructure Services includes:

1. Remote WINTEL server Administration and efficiency management
2. Remote Windows Exchange Support
3. Remote Virtualization Support Services
4. Remote Network & Security Management
5. Remote Desktop Management Services>
   1. Image Management
   2. Patch Management
   3. End point Security Services
   4. Software deployment.
6. Backup and Restore Management

Reyogmar team includes strong IT Infrastructure consultants to enable delivery Optimization and ensure customer satisfaction in the following:

1. Service Level Management
2. Availability and Capacity Management
3. Cost Management – Highly critical

Reyogmar offers the following network management services

Design & Implementation:

• Requirement Analysis
• Network Architecture Design
• Project Management
• Standards and Procedures development /implementation
• Security Policy development/implementation
• Solution Deployment
• Comprehensive Documentation

Network infrastructure management and support for routers, switches and firewalls, LAN and WAN where network operations include:

• Network architecture
• Planning & deployment
• Preventive maintenance
• Network performance and optimization

We provide customized daily, weekly and monthly reports, including, but not limited to, usage patterns, trend analysis, error reports, and capacity planning, as per customer’s requirements

Our database administration services cover database administration, implementation, optimization, support, maintenance and disaster recovery of database systems. We offer Oracle and MSSQL Server management services addressing a full range of database support services, including:

1. Health Checks - ensuring that your databases are configured correctly for optimal performance, security and disaster recovery.
2. Routine checks includes:
1. System availability
2. Capacity Monitoring
3. Error Monitoring, analysis and management
4. System backup monitoring
5. System error monitoring
6. Corrective action for all supported elements
3. Monitor Operating System Capacity
4. 24x7 Database Monitoring - Offering complete monitoring of your databases
5. Remote DBA services – Flexible service windows including 24 x 7 remote supports
6. Database Tuning Advice - Utilize our Oracle experts to get the best performance out of your database applications
7. Return the system to normal operating state after a system or service failure.

With the development of mobile telecommunication technologies, operator networks are continuously evolving and the service types and network complexity are increasing all the time. Operators have raised their requirements on the mobile network service to provide end users with more superior services and reduce the network construction cost at the same time.

Also as smartphones rule the world we prepare ourselves and our customers by trying to predict the future and the possible needs supporting mobile broadband. The demand for uninterrupted mobile internet access will only be higher. Operators and their stakeholders around the world also continuously try to find new revenue streams and more innovative solutions.

UMTS and LTE network maturation is fueling the mobile Internet boom, but unfortunately this is bringing pressure to bear on the mobile operator’s channel construction, terminal strategy, traffic management, business innovation and development, and network technology support.

 

With mobile operators are struggling to handle the massive increases in data volume coming from services like video and they are transmitting the services over complex 2G, 3G & LTE networks. Also for operators looking to migrate from 2G to 3G, legacy investments must not be sidelined before sufficient and sustainable traction is made in the 3G market. Moving too fast into 3G not only cannibalizes 2G revenues, it often attracts high-traffic yet low-ARPU users, resulting in disproportionate investment returns and an unprofitable customer mix.

Therefore, the major challenge facing operators migrating from 2G to 3G is the need to achieve an optimal balance in subscriber mix, services, price structures, and expectations in the quality of service, while matching network and channels to demand.

Reyogmar has the expertise to provide services, solutions and maintenance support when it comes to mobile infrastructure competence. Reyogmar provides a set of customized services and solutions with long term support based on the operators' network and business development requirements.

Reyogmar’s Mobile Infrastructure services and support aims to help network operators achieve quick network development and service provision, raise customer service quality, reduce network construction cost, monitor network elements, devices, services, and alert Network Operations when problems occur therefore bringing more values to operators and expand market share, even amid fierce competition and business transition.

Reyogmar team gives clients a better service and maintenance support through its Network and IT managed services portfolio which support network migration opportunities so that the rollout timescale is optimized for 3G revenue, without unduly cannibalizing legacy investments. Reyogmar delivers services and support on quality and experience from multiple channels (network element, device, service, user) so network planning can predict and track the impact of their capex and opex investments.

Another reality in today's market is that CapEx and OpEx budgets face unrelenting downward pressure. These challenges do not necessarily mean limitations on the breadth of services that can be offered. With new services and support based on IP, and with IP making its way deeper into the network, it is now possible to ride IP price/performance curves in many parts of the network. The results are evident in packet gateways running on router platforms that lower the cost of mobile data connectivity, that dramatically lower the cost of signaling networks, and IP radio-access network (RAN) transport that lowers the cost of backhaul.

 

Also today's operators need multivendor solutions. An open and distributed architecture will allow multi-channels to provide elements of the solution and to protect investments that have already been made. Reyogmar provides technology solutions, services and maintenance support optimized to these needs. Reyogmar has a strong network of experienced telecom professionals and partners that can be engaged at any time. We are fully prepared to provide service and maintenance support to network operators in the best possible manner.

Reyogmar does all this while protecting investments that have already been made and supports the need for multi-channel solutions, services & maintenance support. In addition to providing the technical elements of the architecture, Reyogmar has the partnering expertise and market knowledge necessary to assist mobile operators with the challenges that lie ahead.

Network Managed Services

Reyogmar Network Managed Services & Support takes full responsibility for your network, including planning, design and implementation, day-to-day operations and maintenance. The Network Managed Services offerings include activities we would typically perform running a telecom network:

• Day-to-day operation and management of the entire network infrastructure
• Management of end-customer problems escalated from your customer care function
• Optimization of systems and services to ensure performance is maintained at or above agreed quality levels
• Management of changes to the network
• Installation and upgrades of equipment
• Multivendor Support

Network Managed Services embrace multi-vendor environments, which gives you the flexibility to develop and deploy services and infrastructure by using the vendor of your choice.

We can also help you to build your own in-house capability to operate the network, and while you get ready to operate we will take the full network management responsibility.

IT Managed Services & Support

Reyogmar IT Managed Services & Support takes full responsibility for your IT, including complete application lifecycle management, application development support, quality assurance and day-to-day operations and maintenance of both application and infrastructure.

The IT Managed Services offerings include all activities we would typically perform when running an IT, for instance:

• IT Infrastructure – We support, manage, plan & optimize IT Infrastructure devices such as Servers, Storage, Desktops, Security, Firewall, Databases & Applications, Network & Data Center, Messaging & Collaboration devices both remotely and on-site
• Application Development and Maintenance – Reyogmar will develop, maintain & support customized business applications like
• Enterprise Resource Planning (ERP) Development Support
• Customer Relationship Management (CRM) Development Support
• Supply Chain Management (SCM) Development Support
• Business Intelligence (BI) Development Support
• Enterprise Portal & Content Management (EPC) Development Support

Our services embrace multi-vendor environments, which give you the flexibility to develop and deploy services and infrastructure by using the vendor of your choice.

Benefits

Our services & support bring about the following key benefits:

• Our Network & IT Managed Services will enable you to achieve desired quality at a foreseeable cost
• By letting us handle your Network & IT Operations, you can focus on business strategy, service management and customer satisfaction
• We focus on improving operational efficiency and reducing opex and capex, helping you to improve profitability
• A service & support portfolio with proven price positioning and enhanced customer revenues
• Quicker and more reliable partners, consultants, experts are provided as needed, quickly and effectively
• Greater assurance at each stage of planning and implementation, reducing risks and consequently mitigating contingency costs
• Enterprise Portal & Content Management (EPC) Development Support